Customer Experience Specialist
Qualities + Qualifications:

- Committed to actively serving every person who walks through our door without judgement and with a whole lot of kindness.

- Self-starter who is not afraid to dive in and take ownership.

- Passion for helping folks develop their personal style and confidently purchase garments to love for years to come.

- Ability to take direction and also work independently when needed.

- A love of learning and sharing that information with others.

- Interest in ethical fashion and sustainable living.

- Exceptional communicator.

- Confident and creative problem solver.

- Attention to detail without losing sight of the big picture.

- Able to adapt to varying levels of customer traffic throughout your shift while offering exceptional customer service.

- Available to work evenings plus a minimum of 3 weekend shifts per month.

- 21+ years of age.



- Uphold the values of Terra Shepherd.

- Graciously serve every person who walks through our door; attend to customer needs; make product recommendations; and cultivate lasting relationships.

- Become an expert on our product categories.

- Manage and complete daily/weekly floor tasks.

- Maintain a sales floor appearance in accordance to Terra Shepherd standards.

- Help process (tag, steam, stock, backstock) incoming product orders as needed.

- Complete all tasks necessary to open and/or close the store.




Ready to apply or have questions?

Complete an application for employment.


Employment questions may be emailed to Sara at .