Return Policy
Unworn and unopened merchandise in original packaging and with attached tags may be returned or exchanged within 14 days of the original date of purchase with a receipt or proof of purchase.
Returns will be credited to the ORIGINAL form of payment only.
Non-returnable items include:
- Consumable items
- Beauty, bath, and body items
- Gift cards
- Sale items
To return your item, you may mail it to:
Terra Shepherd
Attn: Returns
218 S Phillips Ave.
Sioux Falls, SD 57104
Please note that you will be responsible for the cost of shipping your returned item back to us. Shipping costs are non-refundable. If you receive a refund, original shipping costs will be deducted from your refund.
Please consider using trackable shipping or purchasing insurance when shipping items as we cannot be held responsible for returned items lost in transit.
Please note that you will be responsible for the cost of shipping your returned item back to us. Shipping costs are non-refundable. If you receive a refund, original shipping costs will be deducted from your refund.
Please consider using trackable shipping or purchasing insurance when shipping items as we cannot be held responsible for returned items lost in transit.
If you have any questions about an order or a return, please contact us at hello@terrashepherd.com.